Privacy Notice
Effective Date: 07/10/2024
This privacy policy explains how the Law Offices of Alexis Saab collects, uses, and discloses personal information about our clients. We are committed to protecting your privacy. By using the SMS feature you agree to the terms of this Policy. Law Offices of Alexis Saab reserves the right, in our sole discretion to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy and any changes are effective as soon as posted and supersede any prior Policies. Your continued use of the SMS feature following the posting of any changes to the policy constitutes your full acceptance of those changes.
“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as any personal information you choose to include in messages you send through the SMS service.
What personal information is collected about you
Through the use of the SMS service, Law Offices of Alexis Saab will receive the following information from our SMS service provider: your mobile phone number when you send a text message, the content your send through the message, as well as any comments or feedback regarding the service that you send us.
How Law Offices of Alexis Saab uses Personal information about you
We use Personal Information to provide you with the service, process and respond to inquiries, improve the service, if necessary, contact you with important announcements, reminders and/or messages.
Each message that you send through the SMS feature is stored on our servers. We retain these messages on our servers. The Law Offices of Alexis Saab utilizes servers and services owned by third parties.
Disclosure of your information
We will not disclose your Personal Information to other companies or individuals, unless we have your expressed written consent. We may use or disclose such information in any of the following limited circumstances:
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We have your expressed written consent.
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We need to enforce our Terms of Service.
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We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
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We believe it is necessary to share personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Law Offices of Alexis Saab Terms of Service, or as otherwise required by law.
Security
The Law Offices of Alexis Saab takes precautions to ensure the security of your Personal Information, including ensuring that our third party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third party infrastructures which are not under our control (such as a third-party SMS delivery platform or your carrier network).
We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.
Opting in
A mobile user might opt-in by:
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Entering a phone number online,
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Filling out a paper form that includes their phone number, or
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Signing up with the attorney for desired case and sending the office a text to opt in
SMS Terms & Conditions
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from the Law Office of Alexis Saab, you may receive messages related to the following your case:
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Appointment reminders
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Follow-up messages
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Billing inquiries
Example: "Hello, this is a friendly reminder of your upcoming appointment with Attorney Alexis Saab at 10810 Paramount Blvd Suite 201, Downey, CA 90241 on Jany 1,m 2025 at 12:00 pm . Reply STOP to opt out of SMS messaging at any time."
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [1 ] SMS messages per week related to your appointment.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from [Company Name] in the following ways:
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Verbally, during a conversation
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By submitting an online form
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By filling out a paper form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)
Additional Options:
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If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt-out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary